Last updated: July 2, 2026
This Privacy Policy describes how Orbit Technologies, Inc. ("Orbit Clinical," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website or interact with our services, including our SMS text messaging program.
By submitting a form on our website — whether to join our participant list or to complete a study questionnaire — you agree to this Privacy Policy and consent to Orbit Clinical storing the information you provide and sharing it with our research team for the purposes described below.
The information we collect depends on which form you complete:
We collect health-related information only within a specific study's questionnaire, and only for the limited purpose of assessing your eligibility and safety for that study. Providing it is voluntary, and you choose to submit it when you complete and send the form.
We use the information we collect to:
You can ask to be removed from our participant list, or to have your information deleted, at any time by contacting us at clinical@orbit.engineering.
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Orbit Clinical. The types of messages you may receive include appointment reminders, scheduling updates, onboarding instructions, and service-related alerts.
Message frequency: Message frequency varies based on your interaction with our services. You may receive messages related to scheduled appointments, program updates, and account or service activity.
Message and data rates: Message and data rates may apply. Your mobile carrier's standard message and data rates apply to all SMS messages you send to or receive from us. Please contact your wireless provider for details about your plan.
Opt-out (STOP): You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send the message "STOP," we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to rejoin, you can opt back in by signing up again as you did initially.
Help (HELP): If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at clinical@orbit.engineering.
We do not sell, rent, or share your mobile phone number, SMS opt-in information, or consent to receive text messages with any third parties or affiliates for their marketing or promotional purposes. SMS opt-in consent is never shared with third parties for marketing under any circumstances.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Consistent with Massachusetts 201 CMR 17.00, we maintain a written information security program, collect only the information we need, restrict access to those who need it, and protect personal information in transit and at rest. Contact information and study responses are held in access-controlled, encrypted systems — never in unsecured spreadsheets or email.
We do not sell your personal data to third parties or lead buyers. We share the information you submit — your contact details and, where applicable, your study questionnaire responses — with Orbit Clinical's research team and study personnel so they can assess your eligibility and contact you about relevant studies. We may also share information with trusted service providers who help us operate our website and messaging program (such as our SMS delivery provider), solely to the extent necessary to provide those services and subject to confidentiality obligations. We may also disclose information where required by law.
You have the right to access, correct, or delete your personal information. You may opt out of future communications at any time, including by texting STOP to our SMS messages or by contacting us using the details below.
This section applies when you use our online application at orbitclinical.com/apply, usually after tapping one of our ads. It is effective as of July 2, 2026, and we will post any changes to it on this page.
What we collect. When you use the application, we collect:
Why we collect it. We use this information to assess your eligibility for current studies, to contact you about future research studies you may qualify for, to schedule and manage your participation if you take part, and to measure which of our ads reach genuinely eligible people.
Joining the participant pool means we may recontact you. By submitting and verifying your contact information at /apply, you join our participant pool, and we may reach out to you about future studies by phone, text, and email until you opt out. You can opt out of texts at any time by replying STOP, or email clinical@orbit.engineering to be removed from the pool entirely. Joining the pool is voluntary and is not enrollment in any study.
Partial submissions. If you leave the application before finishing, we retain the answers you gave so we can understand and improve the application experience (for example, seeing where people stop). We do not contact people who never submitted and verified their contact information.
Advertising measurement. We share a qualification signal with the advertising platform that showed you the ad (for example, Meta). This signal consists of hashed contact identifiers and, where applicable, the ad platform's lead identifier — never your screening or health answers. It helps our ads find people similar to qualified applicants.
What we never do. We never sell your data. We never share your individual screening or health answers with advertisers. And we never enroll you in any study without a separate, IRB-overseen informed-consent process.
Storage & protection. Your contact information and answers are stored in Orbit's secured participant-management system, and access is limited to the research team, consistent with the security practices described in Section 4.
Your rights. You may request access to, correction of, or deletion of your information at any time by emailing clinical@orbit.engineering. Deletion requests are honored except where research regulations require us to retain records for people who enrolled in a study.
Eligibility. The participant pool is for adults 18 and older. Please do not submit an application on someone else's behalf.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at clinical@orbit.engineering.